Custom text classification model using Azure AI Custom Classification & Azure ML. 

• Integrated Azure OpenAI GPT models to evaluate and automate business rules. 
• Implemented natural language rule parsing & automated workflows via Azure Logic Apps. 

• Grok + ChatGPT APIs for lab result extraction & analysis. 
• Supports Lab report capture & PDF upload, providing trend charts & diagnosis insights. 

• RAG-powered AI assistant fetching insights from SAP & ServiceNow APIs. 
• Used Azure OpenAI + CGPT for context-driven response synthesis. 

Azure Document Intelligence & Vision OCR for extracting structured data. 

• Azure Bot Service + OpenAI to query SharePoint-based document repositories. 
• Implemented semantic search (Azure Cognitive Search) for accurate document retrieval and citation. 

• Random Forest model for document types classification 
• Developed with Azure ML Studio and provides real-time classification. 

Key Technologies: Azure Document Intelligence, Custom Classification Models, Machine Learning, Natural Language Processing (NLP), C# .NET, Python 

• Developed a SaaS solution leveraging Azure to automate the triage of incoming emails and SOV documents for underwriting and claims. 
• Fine-tuning of custom text classification models using supervised learning techniques to categorize and route emails accurately. 
• Utilized Natural Language Processing (NLP) for semantic analysis and entity recognition in document contents. 

Achievements: 

• Reduced manual document processing time by 80%. 
• Enhanced the accuracy of document classification, improving underwriting operational efficiency. 
• Successfully deployed a scalable and robust SaaS solution, handling increasing volumes of incoming emails. 
• Implemented continuous model monitoring and retraining to maintain high performance and accuracy. 

• Design and build Helpdesk Copilot as MS Teams App to enhance IT helpdesk support services. 
• Implement a Gen AI solution using Azure AI Search and Azure OpenAI Services with ChatGPT4 LLM, utilizing the enterprise’s internal docs for responses (RAG).  
• Create an MS Teams Chatbot for a context-aware and conversational language interface to retrieve information from enterprise docs. 
• Fine-tune LLM and engineer prompts to provide deterministic responses with clear actionable steps sourced from the documents stored on SharePoint Online. 
• Integrate with ServiceNow for ticket creation and status updates. 

• Redefine Integration Platform architecture for highly available BizTalk Server 2020 environment with real-time failover to the Disaster Recovery environment. 
• Establish Performance testing baseline to measure performance improvements with the new BizTalk Server 2020 platform. 

• Application Architect to migrate on-premises SQL Jobs to Azure Data Factory and Logic Apps 
• Establish Center of Excellence for Azure migrations and Integration patterns and define best practices and recommendations for the enterprise. 
• Implement integration interfaces with Azure Service Bus and Logic Apps for Agile PLM and PPM Pro 

• Redesign Excel revenue forecasting reports in Power BI. Design a healthcare Dashboard to track patients’ screening and isolation data 
• Implement a business rules engine to determine employees’ eligibility for travel arrangements. Develop integrations to synchronize employees’ rotational schedule data between SAP HCM and JDE E1 
• DevOps: Infrastructure and services deployment through CI/CD and Ansible scripts 
• Appreciation certificate from Chevron for successfully delivering the project within budget and deadline 

• Application Architect to developer product backend APIs and integrations with EPIC, Athena, AllScripts, Cerner and DrChrono EMRs 
• Implement Azure Logic Apps integration layer to get Patient, Provider and Appointments records and store it in Azure FHIR SaaS platform. The APIs are exposed through APIM and .NET core API development with OpenAPI/SwaggerHub for defining the interfaces and API docs. Application Gateway was used as Load Balancer to distribute traffic among API instances. 
• Video calling API interface development with Twilio Video for mobile apps 
• Scripted deployments on all cloud environments with VSTS DevOps Build & Release pipelines and PowerShell scripts 

• Provide a unified experience for customers across all sales channels & regions, and reduce order processing time to less than 5 minutes, achieved through near real time order processing. 
• Integrate Salesforce Commerce Cloud with OMS Commercialware & Dynamics CRM 365  
• Implement Azure based Enterprise Service Bus with API Management, custom development in C# for Functions and API Apps, Logic Apps, Azure Data Factory, Application Insights, On Premise Gateways, BizTalk Server and Azure Service Bus Queues & Topics.  
• ESB for dynamic routing, business rules, dynamic transformations and multiple messaging patterns over Azure Service Bus Messaging 
• Scripted deployments on all cloud environments with Azure DevOps Build & Release pipelines and PowerShell scripts 
• Automate scheduled downtimes with Azure Automation to monitor and manage Logic Apps and on-premises BizTalk services  

• Lift and Shift migration of on-premises SQL Server environment to Azure IaaS SQL Server 2017 with Always-On High Availability cluster setup 
• Setup Replication between on-premises and Cloud databases 
• SQL DB and Query optimizations to meet performance requirements 

• Migrate Oracle BPEL workflows for JD Edwards ERP to BizTalk Server Orchestrations  
• Exception logging into ESB Portal and notification framework to generate emails alerts  
• Migrate BizTalk 2010 to BizTalk 2020 with all logging and exception reporting to Azure App Insights 

• Digitize Blaser Swisslube’s operations by proposing a unified customer and orders management portal that integrates customer data across all countries and all systems into one singular system. Architect and Develop Model-driven Power Apps as the unified interface and enable data integration between Microsoft D365 CRM (Microsoft Dataverse) and SAP (on-premises) 
• Azure Data Factory, ADF, solution to replicate data from NAV BC Azure SQL database to on-premises FIS database tables for reporting. 
• Design and Develop a PowerBI dashboard for the Sales team to view sales summary. The data source is Dynamics 365 CRM and a solution developed in Logic App & API App to copy order details from Dynamics 365 Business Central  

• Automate environment setup with ASE and ILB with ARM templates and PowerShell scripts 
• POC for Azure B2C for student registration and access control (IAM), Update custom .NET webapps for ADAL, OAuth and SAML based access control. Microsoft OWIN/Katana pipeline used with Okta for Single Sign On(SSO) 

• Envision and document roadmap to migrate on-premise product to Azure and Amazon AWS  
• Migrate User Management modules to AWS Cognito services with lambda functions 
• Propose and develop Product Licensing module in C# including User Access Control 
• Sales team performance and revenue forecasting reports development in Microsoft PowerBI with Dynamics CRM 

• Scripted setup of SQL Server Enterprise Highly Available & highly secure (TDE) environment in Azure using Always-on Availability groups 
• Setup Geo Redundant Disaster Recovery environment with data sync between primary and DR sites 

• Lead Consultant for B2B EDI Integration between Apple and MFlex 
• Automation of PO EDI processing between MFlex and Apple for 850/855/856/846/810 
• Developed in Microsoft BizTalk Server to integrate with JD Edwards ERP 

• Design, Development and Support of BizTalk HL7 Accelerator implementation. A BizTalk solution to process inbound Eligibility and Meds messages received in various formats such as HL7 v2.5, XML and CSV 
• Integrate 30+ clients with HospiScript internal EDI processing system and develop reports in SSRS 

• Workforce Management Platform developed in HTML5, WCF, JQuery mobile, Backbone, and hosted in Azure 
• offline support with data synchronization through custom built JS Communication framework 

• Developed core banking services for Accounts, Customer and Enterprise Code Conversion 
• Design and document core banking services 
• Propose and develop SOA architecture for core banking services 
• Lead a team of BizTalk/WCF developers to implement services and EAI solutions 
• Design and Develop services for exposing core banking Misys Equation and HPS Card system APIs 
• Integration with Oracle e-business Suite, SharePoint, Misys Equation and Active Directory 

• An EAI project to integrate multiple defect tracking systems used by various departments within Broadcom  
• A SharePoint solution for the Network Switching business unit of Broadcom, USA. The Portal provides a unified environment for content management with workflow and collaboration capabilities with Custom Web Part Development 
• QADC suite of workflow-based web applications for the QA department of Broadcom. Developed in ASP.NET, MS Office Interop Assemblies and XML Datasets. Developed window service for processing the incoming mails based on XML, XSL and XPath 

• Analysis and Design on the Healthcare EDI Eligibility Verification standard 270/271.  
• Develop an automated secure FTP solution for EDI module to send healthcare claim files to the Clearing Houses over the lines in a secure way encrypted with PGP 
• Build a framework in SQL, ETL/SSIS and SQL Reporting Services for generating ad-hoc reports to get an insight into business KPIs 
• Worked on SQL Server optimization to improve performance of complex reports